First Citizens BancShares: A Trusted Name in Banking

First Citizens BancShares: A Trusted Name in Banking

First Citizens BancShares, Inc. is a financial holding company in Raleigh, North Carolina. Founded in 1898, it has earned a solid reputation for providing exceptional banking services to individuals, businesses, and communities.

With assets exceeding $45 billion, it is one of the largest family-controlled banks in the United States. This article explores the history, services, and strengths of First Citizens BancShares, highlighting why it is a trusted name in the banking industry.

First Citizens BancShares has a rich history.

First Citizens BancShares has a rich history that spans over a century. It was initially established as the Bank of Smithfield in 1898 in Smithfield, North Carolina.

Over time, the bank expanded its reach, acquiring several smaller banks and changing its name to First Citizens Bank and Trust Company. Today, the bank operates across 19 states and the District of Columbia, serving millions of consumers with an exhaustive range of financial products and services.

Commitment to Exceptional Customer Service

One of the critical reasons First Citizens BancShares has garnered such a loyal customer base is its unwavering commitment to exceptional customer service. The bank understands that building long-term relationships and creating a positive customer banking experience is crucial to success.

Their personalized approach means customers receive individual attention from dedicated banking professionals committed to addressing their unique needs with personalized solutions.

First Citizens BancShares takes pride in staying connected to its customers by offering multiple communication channels.

Whether through in-person meetings at one of their numerous branch locations, by phone, or through their user-friendly online and mobile banking platforms, the bank ensures that customers can access their accounts and obtain assistance whenever and wherever they require it.

A Comprehensive Suite of Products and Services

First Citizens BancShares offers a comprehensive suite of by-products and services tailored to fulfil the diverse needs of individuals, businesses, and communities. From personal banking services such as checking and savings accounts, credit cards, and mortgage loans to business banking services like commercial loans, treasury management, merchant services, and retirement plans, the bank has solutions for every stage of life and every business type.

First Citizens BancShares also provides specialized services to support specialized industries such as healthcare, real estate, government, and non-profit organizations. Their expertise in these sectors enables them to address the unique challenges organizations face in these fields effectively.

In addition to their banking services, First Citizens BancShares offers investment and insurance services through their subsidiary, First Citizens Investor Services. This allows customers to access a comprehensive range of investment products and professional advice to help them achieve their financial goals.

Strengths and Recognition

First Citizens BancShares possesses several strengths that have contributed to its success and earned recognition within the industry. One of the bank’s key strengths is its strong balance sheet with consistently high credit ratings. This stability allows the bank to weather economic downturns and provide stability and reassurance to its customers.

The bank’s long-standing commitment to prudent lending practices, risk management, and compliance with regulatory standards has also contributed to its reputation as a trusted and reliable financial institution.

First Citizens BancShares has a history of responsible lending, ensuring customers can access credit responsibly and achieve their financial goals while minimizing unnecessary risks.

First Citizens BancShares’ focus on technology has also been instrumental in maintaining its competitive edge. The bank has invested in state-of-the-art digital platforms, making it suitable for clients to access their accounts and perform banking transactions remotely.

Their user-friendly mobile banking application allows customers to deposit checks, transfer funds, pay bills, and manage their accounts efficiently from their smartphones or tablets, ensuring a seamless and secure experience.

Moreover, First Citizens BancShares has received numerous industry accolades, recognizing its exceptional performance, customer service, and financial stability. The bank has been ranked highly in respected industry publications such as Forbes and American Banker, further highlighting its standing as a trusted institution.

Giving Back to the Community

Aspects of Community Engagement and Support Description
Commitment to Giving Back First Citizens BancShares strongly acknowledges giving back to the communities it serves. The bank supports charitable organizations and community initiatives through financial contributions, employee volunteerism, and leadership involvement.
Impact on Education and Healthcare The bank’s commitment to community engagement has resulted in positive contributions to education, support for healthcare initiatives, and the overall enhancement of the well-being of the communities where they operate.

 A trusted name in the banking industry

First Citizens BancShares has established itself as a trusted name in the banking industry through its long-standing commitment to exceptional customer service, comprehensive product offerings, and community engagement. With a rich history spanning over a century, the bank continues to evolve and adapt to meet the changing needs of its customers.

With its strong balance sheet, prudent lending practices, and investments in technology, it is well-equipped to serve as a trusted financial partner for individuals, businesses, and communities for many years.

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